Shipping Info

Shipping Costs for All Continental U.S. States.

Shipping Method	Costs	Shipping Time	Deliverable Regions
Standard	Free	7–12 business days	Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming District of Columbia American Samoa United States Minor Outlying Islands
Express	$16	5-10 business days

*Delivery times and shipping costs vary depending on the type of delivery you choose for your purchase.

Shipping Costs for Special Locations

Shipping Method	Costs	Order Value	Shipping Time	Deliverable Regions
Standard	$20	$0-$59.99	10–15 business days	Alaska Guam Hawaii Northern Mariana Islands Puerto Rico U.S. Virgin Islands
Express	$30	$60+	10-15 business days

*Unable to ship address: P.O. boxes and addresses of military, naval and diplomatic sections.

Questions that may interest you

How do I track my order?

When your order is dispatched, you will receive a shipping confirmation email containing the logistics tracking number.

You can click on the tracking number to view the latest shipping updates. Track Order

When will my order ship?

Most orders ship within 1-2 business days of being placed.

You will receive a Shipping Confirmation email once the order ships. If your order hasn't shipped after 2 business days, please get in touch with us by using the Contact Us form.

What do I do if the package is lost?

We are not responsible for packages that are lost or damaged in transit. It is the responsibility of the receiver to locate lost or missing packages.

We will, however, do everything in our power to assist you. Please select a secure delivery address and preferably one where someone is able to receive your package directly.

Still need support?

Email us at service@genuwii.com.